Privacy Policy for Neo Spend Trail
Effective Date: 01/01/2025
At Neo Spend Trail, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our app, you agree to the terms outlined in this policy.
Neo Spend Trail (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our application (the “App”) available on Google Play Store.
We collect the following personal information during registration and use of the App:
- Email Address: Used for account creation and communication.
- Password: Stored securely with encryption and salt.
- Referral Code: Optional, used for promotional purposes.
- Profile Information: Name, phone number, state, country, date of birth, monthly income, and subscription details.
When you add transactions, we collect:
- Amount, category, transaction type, paid to/received from, date and time, and transaction mode.
3. Usage Data
We collect information about how you interact with the App, including:
- Pages visited, features used, and time spent on the App.
- Device information (e.g., device type, operating system, app version).
- Log data such as IP address, app crashes, and diagnostics.
4. Permissions
The App may request the following permissions:
- Notifications: To send alerts and updates related to your transactions and App features.
- SMS: Reserved for future features (not currently in use).
- Internet Access: To sync data and deliver app features.
For subscription purchases (Basic and Premium), we may collect:
- Payment method details (e.g., credit/debit card information via third-party services).
- Transaction records for subscription tracking.
We use your information to:
- Provide and improve the App’s functionality.
- Enable features such as adding transactions, analytics, and category management.
- Send notifications and updates about your transactions and subscriptions.
- Ensure account security and prevent unauthorized access.
- Display advertisements and deliver subscription features.
Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: To help us operate and improve the App (e.g., hosting, analytics, and payment processors).
- Legal Compliance: To comply with legal obligations or protect our rights.
- Advertising Partners: To deliver relevant ads, without sharing personally identifiable information.
Data Security
We implement the following measures to protect your data:
- Password encryption using salted hashing techniques.
- Secure servers with regularly updated security practices.
- Two-factor authentication (2FA) for enhanced account security.
Data Retention
We retain your personal and transaction data for as long as you use the App. If you delete your account, your data will be permanently removed from our servers within 30 days.
User Rights
As a user, you have the right to:
- Access and Update Your Information: Edit your profile and transaction data through the App.
- Delete Your Account: Contact us to permanently delete your account and associated data.
- Opt-Out of Notifications: Manage notification preferences in the App settings.
- Request Data Export: Download a copy of your transactions and profile information.
Children’s Privacy
The App is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Third-Party Services
The App may contain links to or integrate with third-party services, such as:
- Google Analytics: For usage tracking and improvement.
- Ad Networks: To display advertisements.
- Payment Gateways: For subscription purchases.
We are not responsible for the privacy practices of these third parties.
Advertisements
The App contains ads delivered by third-party networks. These ads may collect anonymized data to serve relevant ads. Users may opt-out of personalized advertising in their device settings.
Permissions Disclosure
Required Permissions
- Notifications: To send alerts regarding transactions and subscriptions.
- Internet Access: For syncing data and enabling App features.
Optional Permissions
- SMS: Reserved for future use, currently not utilized.
We only request permissions necessary to provide functionality and will notify users of any future changes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be notified through the App or by email. Please review this policy periodically for updates.
If you have questions or concerns about this Privacy Policy, contact us at:
- Email: faieemk444@gmail.com
- Phone: +91-6260938756